privacy policy
Data protection declaration Unless otherwise stated below, the provision of your personal data is neither legally or contractually required, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations. "Personal data" is all information that relates to an identified or identifiable natural person. Server log files You can visit our websites without providing any personal information. Every time you access our website, usage data is transmitted to us or our web host / IT service provider through your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our offering. Customer account Orders Customer account When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted. Collection, processing and transfer of personal data when ordering When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfil and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter b of GDPR and is necessary for the fulfilment of a contract with you. Your data is passed on, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of data transmission is kept to a minimum. Contact Collection and processing when using the contact form When you use the contact form, we only collect your personal data (name, e-mail address, message text) to the extent provided by you. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. We only use your e-mail address to process your request. Your data will then be deleted unless you have consented to further processing and use. Shipping service provider Passing on the e-mail address to shipping companies to inform them about the shipping status We pass on your e-mail address to the transport company as part of the contract processing, provided that you have expressly consented to this during the ordering process. The purpose of the data being passed on is to inform you about the shipping status by e-mail. Processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent until the revocation. Payment service provider Use of PayPal All PayPal transactions are subject to the PayPal privacy policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full) Cookies Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is visited again. We use these cookies to make our offering more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser even after you change pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these functions, it is necessary that the browser is recognised even after you change pages. Processing is carried out on the basis of Art. 6 Paragraph 1 Letter f of GDPR out of our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all of the functions of this website to their full extent. You can find out how to manage (including deactivate) cookies in the most important browsers using the links below: Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de) Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies) Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen (https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen) Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac) Plug-ins Use of Facebook plug-ins This website uses plug-ins from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). When you visit pages of our website that contain such a plug-in, a connection is established to the Facebook servers and the plug-in is displayed on the page by sending a message to your browser. This transmits to the Facebook server which of our pages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When you use the plug-in functions (e.g. clicking the "Like" button, leaving a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plug-in. If you do not want Facebook to assign the collected information directly to your Facebook profile, you must either log out of Facebook before visiting our website or block the loading of the Facebook plug-ins on our pages by using a "Facebook blocker". You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's privacy policy: https://www.facebook.com/policy.php (https://www.facebook.com/policy.php) Use of YouTube We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The function displays videos stored on YouTube in an iFrame on the website. The "Extended data protection mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transferred to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. You can find more information about the collection and use of data by YouTube and Google, your rights in this regard, and options for protecting your privacy in YouTube's privacy policy (https://www.youtube.com/t/privacy (https://www.youtube.com/t/privacy)). Use of Google reCAPTCHA We use the reCAPTCHA service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws. The query serves the purpose of distinguishing between input by a human and automated, machine processing. For this purpose, your input is transmitted to Google and used there. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transferred to Google. This data is processed by Google within the European Union and may also be transferred to the USA. Google has certified itself under the US-EU data protection agreement "Privacy Shield" and is therefore committed to complying with European data protection guidelines. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter f of GDPR out of the legitimate interest in protecting our website from automated spying, misuse and SPAM. Further information on Google reCAPTCHA and the associated data protection declaration can be found at: https://www.google.com/recaptcha/intro/android.html (https://www.google.com/recaptcha/intro/android.html) and https://www.google.com/privacy (https://www.google.com/privacy). Rights of those affected and storage period Duration of storage After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the deadline has expired, unless you have consented to further processing and use. Rights of the data subject If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability. In addition, according to Article 21 Paragraph 1 of the GDPR, you have the right to object to processing based on Article 6 Paragraph 1 f of the GDPR, as well as to processing for the purposes of direct advertising. Contact us if you wish. You can find the contact details in our legal notice. Right to complain to the supervisory authority According to Article 77 of the GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful. Right of objection If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 Paragraph 1 Letter f of GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. After objection has been made, the processing of the data concerned will be stopped unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If the personal data processing is carried out for the purposes of direct marketing, you can object to this processing at any time by notifying us. After objection has been made, we will stop processing the data concerned for the purposes of direct marketing. Last updated: November 19, 2018